Gokada is an on-demand last-mile delivery solution serving Lagos, Nigeria. With over 1,000 drivers, we are the largest last-mile delivery solution in Nigeria. Through technology, Gokada hopes to provide the most affordable and efficient delivery solution in Nigeria.

Job Purpose

Given the current phase of our growth, it has become necessary for a store manager to properly keep track of inventory and make sure that items are properly accounted for. This will help contribute to our company’s rapid and sustainable growth. We are seeking an individual who is highly competitive, flexible, passionate, and trustworthy and who can help us properly manage our store.

Job Dimension

As a store manager, your core responsibility is to manage inventory and keep proper records of stocks. To be successful as a store manager, you must be able to multitask and perform under pressure, while remaining professional with staff and customers alike.

Key Responsibilities

  • Keep a proper record of checked out stock and send alerts to the procurement team when stock is low.
  • Ensure the store is kept clean and organized.
  • Deliver excellent service to ensure high level of staff satisfaction.
  • Respond to complaints and concerns in a professional and timely manner.
  • Prepare detailed reports on a weekly basis.
  • Monitor inventory levels and order new items.
  • Undertake store administration duties such as managing store budgets and updating records.

Key Requirements

  • Bachelor’s degree or equivalent.
  • 2-3 years of experience working as a Store manager or similar role.
  • Excitement to work in a high-growth environment and to help build processes and tools as needed.
  • Critical thinker and good problem-solving and negotiation skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills
  • Excellent customer service and sales skills.
  • Strong verbal and written communicator.
  • Excellent phone and presentation skills.
  • Proficiency in Microsoft Office